University of Alberta

Exam Administrator

Accessibility Resources Exam Office

Competition No.  -    S114839853
Posting Date  -    Aug 14, 2019
Closing Date  -    Aug 28, 2019
Position Type  -    Full Time - Operating Funded
Salary Range  -    $46,627 to $62,954 per year
Grade  -    07
Hours  -    35

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

The Accessibility Resources Exam Office (AREO) is responsible for the overall exam accommodations across all five University of Alberta Campuses and coordinates over 10,000 exam accommodations per year.

Reporting to the Exam Office Team Lead, the Exam Administrator (EA) applies Accessibility Resources (AR) exam procedures and University of Alberta policies to administer accommodated exams under the University of Alberta’s Discrimination, Harassment, and Duty to Accommodate policy. 

The EA communicates with students, faculty, instructors, and staff regarding policies, procedures, and processes. The EA oversees the administration of exams and deals with any issues that may arise during the exam process.

The EA also recruits, trains and supervises Exam Office Aides to work as proctors, scribes and readers.


  • Oversees the administration of accommodated exams 
  • Recruits, trains and supervises proctors to invigilate exams; trains, books and supervises exam readers and scribes 
  • Process exams: receiving, storing, returning, assuring security, packaging; includes supervising accuracy of processing exams (note: some exams are received electronically)
  • Communicates with instructors about scheduling, resource availability, limitations, exam processing, and other policy and procedural issues
  • Communicates any anomalies during the administration of exams such as alleged cheating, breeches of time limits, student behaviours that may have affected exam taking, etc. to instructors within FOIP guidelines
  • Deals with students coping with the stresses of exam writing
  • Communicates with students registered for exam accommodations regarding rules and procedures
  • Generates daily reports (schedules, room usage charts, furniture and accommodation lists, etc.) from AR exam database
  • Collects Exam Schedules from students; collects Exam Accommodations lists (accommodations authorized for each student) from Student Advisors; enters data from Exam Schedule & Exam Accommodation information
  • Updates and corrects missing or incomplete information on Exam Schedules as reported to, or solicited by the Exam Office from students or their Accessibility Advisors


    • Minimum High School Diploma; post secondary degree, diploma or certificate in office administration preferred; equivalent combinations of education and experience may be considered
    • Minimum one year experience working with persons with disabilities; experience in the field of accessibility preferred
    • Supervisory and scheduling experience
    • Training and experience with MS products (Word, Excel, etc.), Google applications (Email, Calendar, Documents) and databases (data entry, report generation) and ability to learn new systems
    • Ability to multitask and seek solutions to immediate and short term issues
    • Excellent interpersonal skills
    • Strong communication skills (written, verbal, and non-verbal)
    • Experience de-escalating high stress situations
    • Careful attention to detail
    • Ability to triage and prioritize
    • Fluency in American Sign Language and other languages an asset

      How to Apply

      Apply Online

      Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

      We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

      The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.