Adaptive Technologist

SS Academic Success Centre

Competition No.  -    S114844413
Posting Date  -    Jan 06, 2021
Closing Date  -    Jan 26, 2021
Position Type  -    Full Time - Operating Funded
Salary Range  -    $50,425 to $68,486 per year
Grade  -    08
Hours  -    35.00

This competition is open to all applicants; however, internal candidates and applicants who were former employees of the University of Alberta in the past 18 months will be given priority consideration before external candidates.

This position is located in Edmonton, Alberta, and offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

Reporting to the Alternate Format and Adaptive Technology Team Lead in the University of Alberta Office of the Dean of Students (under the responsibility of the Assistant Dean, Administration), the Adaptive Technologist (AT) is responsible for providing adaptive technology support to University of Alberta post-secondary students who have documented permanent disabilities and/or chronic health conditions. The overall goal of these activities is to help to remove disability-related barriers to students’ academic participation (as defined in the University of Alberta Discrimination, Harassment, and Duty to Accommodate Policy). The AT provides appropriate recommendations regarding students’ use of and the institutional support for adaptive (or assistive) softwares or platforms, equipment or devices, and mobility aids or devices, among other adaptive technologies. 

Working with University of Alberta undergraduate and graduate students as well as post-doctoral fellows, the AT: 

  1. Assesses the functional limitations of students’ conditions in relation to their participation in post-secondary learning contexts and activities, as well as their specific needs for adaptive technology related adaptations; 
  2. Recommends appropriate technologies to students that address or ameliorate their functional limitations; 
  3. Assists students in adapting recommended adaptive technologies to students’ learning contexts and activities; and, 
  4. Provides technology- or device-specific training and set up (where applicable) in relation to students’ accessibility-related needs. 

In these tasks, the AT supports students’ participation in course-related activities, exam and assessment activities, field and clinical placements, and experiential learning opportunities, among other learning contexts. 

The AT works with other academic support staff and teams (e.g., Academic Success Centre [ASC]) to coordinate students’ accommodation needs and adheres to University procedures and policies; and, working with the ASC administration team and the Dean of Students’ finance team, the AT contributes to the completion of service tracking and documentation, disability-related funding applications, and procurement processes related to adaptive technology support for students, as well as to the completion of mandatory government reporting of post-secondary accommodation provision. The AT also contributes to programmatic and strategic planning in the ASC and Dean of Students portfolio related to adaptive technology support for students. In consultation with the ASC Director and the Alternate Format and Adaptive Technology Team Lead, the AT consults with instructors, departments, faculties, and/or other University units (e.g., other DoS units, eClass, IST, Libraries) regarding students’ adaptive technology needs.

The Dean of Students’ (current and emerging) mandate, strategic initiatives, and operational plans and programs are dedicated to achieving a more diverse, equitable, accessible, and inclusive environment for all who work, learn, and live within our community.


  • Working with students approved for AT accommodations, assesses students’ accessibility-related AT needs, and facilitates AT trials customized to students’ strengths, needs, and learning contexts.
  • Provides AT demonstration software copies and equipment loans, where appropriate.
  • Develops rationales for the approval of AT recommended for students with accommodations that comply with various provincial disability grant funding guidelines, in consultation with the supervisor and the Dean of Students finance team.
  • Coordinates funding application and procurement processes related to AT with the ASC Administration team and Dean of Students finance team, including obtaining quotes from vendors and completing application rationales.
  • Assists with the coordination of AT-related course accommodations by: reviewing course participation needs; communicating with eClass, instructors, ASC teams, and other campus units; and, testing AT course participation solutions.
  • Teaches students with accommodations how to use recommended AT software and equipment in individual appointments or group workshops (as documented in funding application rationales).
  • Develops, reviews, modifies, and updates workshops on using AT software and equipment in post-secondary learning contexts, as assigned and approved by the supervisor.
  • Respond to queries requesting assistance regarding use of AT from students with accommodations.
  • Assists with the coordination of AT-related exam accommodations by: reviewing exam needs; communicating with eClass, instructors, ASC teams, and other campus units; and, testing AT exam solutions.
  • Reviews students’ AT-related exam accommodation needs (including AT software/hardware, MP3/MP4 player, CCW, magnifier, etc.) in order to anticipate and correct problems in a timely manner.
  • Provides technical support for accommodated exams that use AT, including planning, testing, and troubleshooting.
  • Maintains accurate records in a timely fashion, including appointment calendars, billable hours, student emails, related database records, AT-related service rationales and costs, and other AT-related administrative work, in accordance with ASC, Dean of Students, and University policies and procedures.
  • Communicates (by email, in person, and via remote delivery platforms) in a professional manner and timely fashion with students to whom AT support is provided, including email appointment summaries, recommendations for equipment and training, and other AT-related communications.
  • Procures AT software and equipment quotes for individual students’ AT needs and, at supervisor’s request, AT needs for campus-wide initiatives.
  • Researches new technologies and software options for AT services for individual students and campus-wide initiatives; and, based on projected needs, provides recommendations regarding AT-related services and campus-wide initiatives, and evergreening cycles for software and hardware, at the request of the supervisor.


    • Post-secondary degree in a related field (e.g., educational technology, occupational therapy, assistive/adaptive technologies) with a minimum of 3-5 years of proven experience working in a university student services and/or accommodation provision environment. Equivalent combinations of related education and experience may be considered.
    • Specialized training in and work experience in adaptive/assistive technology (e.g., voice recognition, screen readers) an asset.
    • Minimum of 2 years proven experience in a position related to AT/technical support as well as demonstrated knowledge of related concepts, contemporary research, and delivery of AT training in accordance with best practices is required.
    • Excellent working knowledge of accessibility, inclusion, and universal design for learning principles in relation to post-secondary learning environments and demonstrated sensitivity to issues relating to persons with permanent or chronic conditions affecting communication, learning, health (mental and physical), and mobility. 
    • Fluency in American Sign Language and other languages an asset.
    • Strong instruction/teaching skills and experience with teaching for transfer and generalization of adaptive technologies to cognitive strategies.
    • Proven ability to work independently and to build and maintain professional working relationships as a collaborative team member and positive representative of the Dean of Students.
    • Demonstrated ability to develop and maintain positive, professional, collaborative working relationships with both internal / external clients and stakeholders at all organizational levels
    • Excellent verbal, written and interpersonal communication skills with proven superior attention to detail and superior level of accuracy.
    • Proven ability to interact knowledgeably, comfortably, positively and respectfully with diverse individuals with a broad range of credentials, abilities, and literacy/language levels. 
    • Excellent organizational and time management skills with the proven ability to manage and prioritize multiple tasks and competing deadlines in a very demanding, fast-past environment while maintaining superior accuracy.
    • Strong analytical and problem-solving skills with demonstrated ability to troubleshoot technical problems arising in time-sensitive situations (such as during exams).
    • Physically able to lift 50 pounds.
    • Excellent computer proficiency in related data processing, electronic records, databases, communication, and U of A eClass learning management systems; intermediate or higher skills with Microsoft Suite, U of A Google applications and eClass/Moodle; and client management databases is required.   
    • Proven experience and expertise in a broad range of state-of-the art AT equipment, devices, computer programs, hardware, and software, including how they function and their applications. 
    • Experience with social media and web-based learning tools is considered an asset.
    • Working knowledge of University of Alberta policies, processes, faculties and services including: the Discrimination, Harassment, and Duty to Accommodate Policy, the Code of Student Behaviour, Helping Individuals at Risk, FOIP, and the Office of the Dean of Students.
    • Proven ability to apply and adhere to strict confidentiality guidelines, FOIPP, records management protocols, and all relevant UAPPOL and University regulations.
    • Completes required training and performs other duties, as required
    • Compliance, alignment, and support of the Dean of Students’ (current and emerging) mandate, strategic initiatives, and operational plans and programs that are dedicated to achieving a more diverse, equitable, accessible, and inclusive environment for all who work, learn, and live within our community is required.
    • Completion of a Criminal Record Check is required.
    • Annual submission of U of A Conflict of Interest / Conflict of Commitment declaration is required.

      How to Apply

      Apply Online

      Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

      We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

      The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.