This position is a part of the Non-Academic Staff Association (NASA).

This position has a term length of two years and offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

Location - North campus. This role is hybrid with a mix of remote and in-person.

Working for the University of Alberta 

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

Department summary

Are you an ambitious, collaborative and service-focused professional who loves to work in a dynamic and challenging environment?  Someone who is passionate about leading teams and stakeholders through transformational change and digital transformation initiatives?

Enrolment Systems & Service Innovation within the Office of the Deputy Provost Students & Enrolment is responsible for providing functional support of the University’s enrolment systems. ESSI is responsible for service design, improvement and innovation focused on improving the student experience through digital transformation initiatives.

Our innovative and dynamic environment provides you with boundless opportunities for engaging work within diverse and multidisciplinary teams. A high level of collaboration within the university allows you to build professional networks with meaningful relationships, and cultivate new skill sets through our well-established learning and development programs. Our greatest asset is people who make up the U of A community.

An exciting opportunity exists for a highly motivated and enthusiastic individual to join our team of professionals

Position summary

Reporting to the Manager, Business Transformation & Service Innovation, the Project Manager is responsible  for the proposal, initiation, planning, execution, control, and monitoring, and closing complex technology, business systems, and service innovation projects within the Enrolment Systems & Service Innovation portfolio. These projects involve several cross functional teams and diverse stakeholder groups across the University. As such a high level of influence is required to ensure the achievement of significant and organization wide benefits. These projects often involve the development, enhancement and implementation of  business processes, student services and digital transformation change initiatives to meet business and institutional objectives.

The Project Manager is a key leader in ensuring the Enrolment Systems & Service Innovation teams are delivering projects according to timelines and key deliverables.

Duties

The Project Manager is responsible for:

• Develops and defines the scope of work, budget, schedule, and methodology for carrying out the project and revises the plan throughout the project life cycle to meet changing needs and priorities comment
• Creates and manages the Project Management Plan which highlights staffing, budget, quality, communications, risk, and procurement, as appropriate
• Owns and executes project communications including kick-off, regular project status updates, meetings and changes to project scope, timelines, risks, etc.
• Provides regular and accurate reports as well as project status updates, progress, risks, and issues to stakeholders and project steering committee
• Identifies and manages project dependencies, deliverables, and critical path
• Identifies, tracks, and implements strategies to manage risks and issues, maintains accurate risk-tracking documents, and escalates issues when necessary to minimize impact
• Monitors project and team performance against plans and take effective corrective and preventive actions as required
• Facilitates open and honest communication among participants, stakeholders, and steering committee
• Initiates and prepares transition plans to migrate project deliverables, incorporating user training and prototype standards testing according to operational/business requirements
• Conducts post-implementation follow-up to ensure all tasks and close-out steps are completed successfully on the project
• Forges the necessary relationships with stakeholders to accomplish work and be effective
• Sets and continually manages project expectations with team members and stakeholders
• Contributing to the development of and enhancement of project management practices, procedures, tools and techniques to be leveraged for future projects
• Leading and contributing to the development of project practices such as benefits realisation and organisational change management

Qualifications

• The ideal candidate will have an undergraduate degree in Computing Science, Business Management, or Information Systems Management; equivalent combinations of education and experience will be considered; minimum completion of post-secondary education
• Five to seven years of experience in project management experience
• Project management (PMP) certification preferred
• Proven project management and leadership skills
• Demonstrated success in the execution of project management methodologies (e.g. Agile, Waterfall, Scrum, etc)
• Comprehensive working knowledge of the project lifecycle as it relates to enterprise applications, business transformation and service design
• Strong planning and organisation skills
• Demonstrated ability to effectively build relationships and alliances with internal and external stakeholders
• Experience working with various Project Management tools and software (e.g. Visio, Lucidchart, Project, etc)