Intermediate Systems Analyst

IST Server & Application Host

Competition No.  -    S100349405
Posting Date  -    Feb 21, 2023
Closing Date  -    Will remain open until filled.
Position Type  -    Full Time - Operating Funded
Salary Range  -    $63,663 to $88,722 per year
Grade  -    11
Hours  -    35

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

Location - North Campus Edmonton. 

Working at the University

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University is home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and has been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

Position Summary

Reporting to the Team Lead of Identity and Access Services, and working with the Identity and Access Technical Specialist, the incumbent is responsible for the monitoring and support of the core systems required to fulfill the business needs of the University.

This position will have a variety of unique identity and access related challenges given the size of our institution. Along with writing and reviewing code, you will be involved with testing and troubleshooting problems in an expansive and dynamic environment.

On-call and overtime may be required on occasion and will be compensated as per the Collective Agreement.


  • Updating and maintaining critical university services such as Kerberos, IdentityIQ, OpenLDAP, SimpleSAMLphp, postfix, and Custom Applications.
  • Build and convert existing applications to run in Docker and Kubernetes.
  • Diagnose, troubleshoot, and investigate incidents affecting clients and services.
  • Develop custom monitoring tests to assist in identifying service disruptions prior to users being impacted.
  • Identify, gather, and analyze system metrics in order to identify small problems before they begin to affect services.
  • Will take lead on the diagnosis and response to outages and incidents with Identity and Access applications on campus.
  • Works independently to research, and develop prototypes to develop solutions and troubleshoot problems in a complex environment.
  • Work with Vendors as required to find solutions to unique problems.
  • When requested, work with departments supported by IST to identify solutions that meet their technological business needs.
  • Effectively applies our methodology and enforces project standards.
  • Minimizes our exposure and risk on projects.
  • Ensures project documents are complete, current, and stored appropriately.
  • Participates in On-Call rotation.


    • Bachelor Degree in Computing Science or a related field or equivalent Technical Diploma combined with relevant experience.
    • Minimum 3 - 6 years of administering applications for large and complex IT environments.
    • Scripting experience with Python, Ruby, bash.
    • Minimum 4 years of working experience with Linux systems.
    • Knowledge and experience with IdentityIQ, Kerberos, LDAP, AFS, Google Apps, postfix, Linux, and cyber security is an asset.
    • Experience with automating builds and releases (CI/CD), configuration management, infrastructure as code.
    • Experience with orchestration and automation tools, continuous integration platforms, and containerized application management using Docker.
    • Working experience in disaster recovery and business continuity planning.
    • Understanding of ITIL, DevOps, and SDLC concepts.
    • Strong communications and facilitation skills.
    • Effective problem solving and process optimization skills

    How to Apply

    Apply Online

    Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

    We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

    The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.