Program and Operations Manager

Vice-Provost (Indigenous Programming and Research)

Competition No.  -    A109249051
Closing Date  -    Will remain open until filled.

This position is a part of the Association of the Academic Staff of the University of Alberta (AASUA)

In accordance with the Administrative and Professional Officer Agreement, this full time continuing position offers a comprehensive benefits package found at Faculty & Staff Benefits and annual salary range of $62,475 - $104,123. 

Secondments will be considered.

Location - North campus. The role is hybrid with a mix of remote and in-person.

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

Position summary

The University of Alberta is currently seeking a strong, organized communicator to assume the position of Program and Operations Manager for UAlberta North. Reporting directly to the Vice-Provost (Indigenous Programming and Research), and working collegially within a small and dynamic office, the Program and Operations Manager provides support for UAlberta North.

UAlberta North is a high-profile collaborative unit reporting to the Office of the Vice-Provost (Indigenous Programming and Research) in the Office of the  Provost and Vice-President (Academic) . Its purpose, working closely with senior leadership, is to provide support, effective coordination, institutional priority, and visibility to the University's significant work across the Canadian and Circumpolar North. In light of the University's commitments to serve the public good and to act on the recommendations of the Truth and Reconciliation Commission, which called for a changed relationship between post-secondary institutions and Indigenous peoples, UAlberta North's current mandate includes the following responsibilities:

  • building partnerships with northern governments, including Indigenous governments, communities, colleges and agencies - sometimes in collaboration with Faculties;
  • supporting students through grants, awards, training, and summer internships, including the Engage North program;
  • supporting faculty researchers, connecting them to opportunities, and showcasing their work;
  • amplifying the voices of northern knowledge-holders and focusing attention on key research and policy issues through workshops, lectures, films and other events; and
  • representing the University in relevant national and international organizations.

Further Role Specific Responsibilities Include:

  • Builds and maintains an accessible network with UA researchers, projects, and research sites in the North;
  • Takes a leadership role in working with communications professionals and ensuring that operational elements of a communications strategy are consistently implemented and updated as appropriate in all print and digital materials;
  • Identifies, researches, and presents stories in print/video/digital formats, as feasible, that feature the UA's work in the North, and at the same time shape a more nuanced understanding about northern peoples and places within the University community and the broader public;
  • Advises researchers, including graduate students, through workshops, online materials, and/or informal consultations, as to how to engage northern communities at all stages of research;
  • Works with Indigenous Initiatives and other relevant UA offices to advise researchers on relevant cultural protocols with respect to indigenous communities;
  • Contributes to building a shared base of expertise in community engagement at the University;
  • Prepares the operating budget and provides financial management of operational and other accounts, including endowments;
  • Manages the U of A's Northern Grants and Scholarships Program, including the Northern Scientific Training Program and the U of A Northern Awards, in addition to endowment-funded faculty seed grants and student scholarships;
  • Provides support to the Engage North Program, and serves as first emergency contact for student interns.
  • Works within the Office of the Vice-Provost (Indigenous Programming and Research) to advance the work of achieving the goals articulated in the University’s Indigenous Strategic Plan.

The current mandate of UAlberta North is being reviewed so that UAlberta North will fully support the University of Alberta's implementation of Braiding Past Present and Future: University of Alberta's Indigenous Strategic Plan (2022).

To be successful in this position, the incumbent will possess the following skills and experience:

  • Graduate Degree Required; equivalent experience will be considered
  • 7+ years of professional marketing and/or communications experience;
  • Minimum of 5 years progressively responsible administrative and program management experience in a higher education or related environment with a commitment to enhancing student experience and engagement;
  • Demonstrated understanding of First Nation, Métis and Inuit learners and communities, diversity and inclusion;
  • A strong working and cultural knowledge of the Canadian north;
  • An appreciation both of northern indigenous practices, protocols, and ways of knowing, and of the University's practices and aspirations as a research and teaching institution, and an ability to build bridges of understanding in support of mutually beneficial relationships;
  • Experience with print and digital media;
  • Excellent verbal and written communication skills;
  • Ability to work well in a team environment;
  • Ability to work with the University's website content management tools;
  • Excellent organizational and time management skills;
  • Ability to travel in northern Canada and willingness to work irregular hours as needed.


How to Apply

Apply Online

Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. If suitable Canadian citizens or permanent residents cannot be found, other individuals will be considered. The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.