Curling Manager

VPFO Saville Community Sports

Competition No.  -    A103948220
Closing Date  -    Will remain open until filled.

This position is a part of the Association of the Academic Staff of the University of Alberta (AASUA).

In accordance with the Administrative and Professional Officer Agreement, this full-time continuing position offers a comprehensive benefits package found on our Benefits Overview page and annual salary range of $61,802 - $103,002.

Location

Work primarily takes place at South Campus Edmonton. 

Working for the University of Alberta

The University of Alberta acknowledges that we are located on Treaty 6 territory, and respects the histories, languages and cultures of First Nations, Métis, Inuit and all First Peoples of Canada, whose presence continues to enrich our vibrant community.

The University of Alberta is teeming with change makers, community builders, and world shapers who lead with purpose each and every day. We are home to more than 40,000 students in 200+ undergraduate and 500+ graduate programs, over 13,000 faculty and staff, 260,000 alumni worldwide and have been recognized as one of Canada’s Greenest Employers for over a decade.

Your work will have a meaningful influence on a fascinating cross section of people—from our students and stakeholders, to our renowned researchers and innovators who are quite literally curing diseases, making discoveries and generating solutions that make the world healthier, safer, stronger, and more just.

Working for the Department/Faculty

Campus & Community Recreation is the host of multiple wellness activities and events that run throughout the University of Alberta campus. This includes recreational events and programs that are available at South Campus as well as North Campus.

Campus & Community Recreation offers programs and facilities aimed to meet the needs and interests of the broad range of communities that we serve. From group exercise to individualized personal training; from healthy living activities to physical assessments preparing for specific work environments; from recreational sports to elite sport training; and a range of ethnic and cultural dance, Campus & Community Recreation has the breadth and depth of activities to enhance the experiences of students, staff and community members alike

The role of Campus & Community Recreation is to contribute to the overall academic vision of the university. We support our communities (students, staff, faculty, and community members) to explore and enhance their physical, mental, emotional, and spiritual well-being through physical and social activity. We strongly believe in the power of recreational activities to support these needs.

Campus & Community Recreation has two facilities on the University of Alberta South Campus – Foote Field and the Saville Community Sports Centre (East and West). Foote Field features competition level artificial turf, track, and grass field, as well as a multi-use plaza, conference room, and lounge space. East facilities feature a curling rink (10 sheets) , tennis courts (8 courts), fitness centre, bar and lounge, sport performance centre, and various multi-purpose spaces. West facilities feature nine gymnasiums, a competition gym, gymnastics centre, fitness studio, classrooms and food, and beverage services. The sport and recreation faclities on the south campus experience over 3.4 million visits per year.

Position

Reporting to the Senior Manager, South Campus, Campus & Community Recreation (CCR), the Curling Manager is an integral member of the South Campus leadership team.  The SCSC- East leadership team supports the management of sport and recreation facilities, programs, services and events on south campus serving a variety of communities including University of Alberta students, staff, Faculty and general community members.  Campus & Community Recreation also supports the facility and service needs of the Faculty of Kinesiology, Sport, and Recreation and the Varsity Athletics programs through the provision of dedicated sport and recreation space for teaching, research, training and competition.

The Curling Manager provides leadership, management and supervision support to the Curling unit within Campus & Community Recreation, Support & Recreation Services, at the University of Alberta.  The Manager actively participates in the development and implementation of the strategic direction for South Campus and leads the process to develop a strategic operating model for the Curling Department.  Specifically, the Manager leads a team of half of a full-time and seven casual staff and contractors in the provision of client-focused curling services. The Manager will plan and implement a unit strategy for the curling operations within the overarching South Campus unit. Day to day curling program and service operations, staff development, strategic planning, and policy/procedure development are all key components of this role.

The Curling Manager will manage and supervise the day-to-day activities of the Curling Department in an efficient and effective manner.  A major focus of this position will be the development, organization and administration of all curling leagues, memberships, bookings, events, funspiels, practice ice, school field trips, and adult programming offered at the Saville Community Sports Centre - East. The Curling Rink is currently home to 22 leagues and roughly 800 members and located in one of the busiest sport and recreation facilities in Western Canada. The Manager works closely with the facility food and beverage provider within the 300 person licensed lounge. The Saville Community Sports Centre - East is a year round facility and the Curling Rink is used for additional revenue-generating opportunities during the “off-season”. Member contact and retention will be key components of member and participant satisfaction.  This position will recruit teams as needed, plan and implement the registration process, prepare draws and schedules, ensure standings are up-to-date, and interact with curlers on a regular basis.  Regular member communication will be required by the Manager in order to enhance member retention. This position plans and oversees the booking process for the University Varsity Programs (Bears and Pandas) and the National Training and Development Centre (NTDC) athletes and coaches. The Manager will ensure the delivery of an inclusive, equitable and diverse curling program for all. The Curling program will provide an exceptional experience for clients in support of their goals whether that be recreational, competitive or elite curling performance.

The Curling Manager is responsible for the development and implementation of a strategic marketing plan in coordination with CCR and University External Relations resources.   The marketing plan is a key component of member revenue generation and member retention and may will include the use and maintenance of the curling website, social media, newsletters, and direct email contact.  The Manager will lead all curling department related sponsorship activities.

The Curling Manager is responsible for budget preparation and monitoring of the operating budget for the curling facility, one of five facility budgets that support the overarching operating budget for the Saville Community Sports Centre - East. The annual budget will ensure efficient operational expenditures and revenue maximization.  The Curling Manager will monitor and oversee the established budget and be accountable to the monthly disbursements from the curling budget area.

The Curling Manager will coordinate the hiring process for all casual curling instructional staff, including the administrative aspects of the hiring process, customer service and operational training, staff schedule development and staff evaluation.

The Curling Manager will contribute to the overall CCR vision and mission through regular meetings with the Senior Manager and staff. The Manager will represent the South Campus unit in the Senior Manager’s absence.

Duties

  • Responsible for day to day operation, budgeting and planning related to Curling Rink;
  • Lead and oversee the operation of the curling facility, ensuring adherence to legislative requirements, University and Facilities and Operations policies and procedures.
  •  Oversee the scheduling and all aspects of the curling program areas
  • Developing short and long-term plans for facility and programs within the curling operations, including financial accounting, facility allocation/use, and programs/service offerings and alignment;
  • Supervises all aspects of programs, league development and instruction at the Saville Community Sports Centre;
  • Responsible for the marketing and promotion of programs specific to curling as well as the sale of sponsorship opportunities within the curling area;
  • Coordinate all curling events hosted at the Saville Community Sports Centre;
  • Oversee safety and risk management practices within the curling rinks to minimize exposure to risk;
  • Hire and oversee curling staff and instructors;
  • Manages the communication process amongst all staff members to ensure all curling events, programs and activities receive the required service;
  • Collaborate with the Senior Manager, Client Engagement, on an annual plan for proactive attraction of external events or active development of internal events to utilize the curling facility;
  • Represents Campus and Community Recreation at the University and Community level in areas such as committee work, program development, and community engagement;
  • Coordinate curling leagues, practice ice, events, programming services, and determine the fees for each ;
  • Liaise with key users and stakeholders including representatives of Academics, Athletics, Campus & Community Recreation and Community Groups to ensure a clear understanding of the facility bookings and requirements;
  • Actively participate with the other south campus managers and supervisors in bringing stories, projects and messages to the committee and ensuring the appropriate messaging and recognition is conveyed in alignment with Campus and Community Recreation communications guidelines;
  • Coordinate and maintain the curling section of the facility website.

Minimum Qualifications

  • Undergraduate degree in Business, Kinesiology, Recreation, and/or Sport Management.
  • Minimum four years of demonstrated knowledge of the business of curling.
  • Demonstrated knowledge and experience in sport management, operation of curling facilities, and event logistics.
  • Experience in communications and risk management.
  • Demonstrated knowledge in customer experience
  • Demonstrated commitment to promoting and enhancing diversity and creating an environment of inclusion.
  • Computer competencies with Google Suite and Microsoft Office applications are required.
  • Excellent interpersonal communication skills (written and oral) are required.
  • Excellent leadership and facilitation skills.
  • Current Standard First Aid (within 3 years) and Level C CPR (within 1 year) required.
  • Highly organized and able to work in a fast paced environment
  • Self-disciplined and able to work a variable work schedule.

Preferred Qualifications

  • Experience with Recreation Management Software (Intelligenz) is an asset.

How to Apply

Apply Online

Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.