Director, Online Education

Provost & VP Academic Admin

Competition No.  -    A100147582
Closing Date  -    Will remain open until filled.

While this position welcomes applications from the public, please note that preference will be given to current employees at the University of Alberta. Please indicate your internal status using the "Advertisement" drop down menu when applying.

We are currently seeking an inclusive leader with a strong focus on service to take on our newly created role of Director of Online Education. Reporting to the Associate Vice-President, Online and Continuing Education, the Director, Online Education will lead the support hub responsible for supporting the development and delivery of online programs and courses. The Online Education unit will provide institutional leadership and coordination of the development and delivery of for-credit online courses and programs.

The Director will lead a diverse team of business and education professionals and collaborate closely with other academic support units to support the development and delivery of online programs and courses. Under the envisioned business model, faculties will lead identification of course/program opportunities and will lead academic content development. The role of the support Hub is to facilitate and coordinate resources and services to support development and delivery - from instructional design, IT, enrolment management, pedagogical support, to marketing and promotion. The hub is directly responsible for providing portfolio and project management for program development and delivery, including working with faculties to identify and pursue opportunities. The hub is also responsible for developing and managing contracts. In addition, the hub effectively partners with other service units to coordinate other support services (notably the Registrar, which manages enrolment, with External Relations, which supports marketing and branding, and with the faculties, which lead academic content development; and the Centre for Teaching and Learning for developing the program materials and instructor support).

Responsibilities Include:

  • Oversees the support unit responsible for supporting the development and delivery of online programs and courses
  • Liaises with Information Services and Technology to meet technical and infrastructure requirements of the university’s portfolio of online programming
  • Works with the Office of the Registrar to support implementation of appropriate enrolment and reporting processes
  • Works with academic faculties to identify and prioritize programs and courses for development, subject to an institutional prioritization framework
  • Works with relevant units to analyze data associated with student success, equity gaps, and enrollment trends in online and hybrid courses; use data to enhance and continually update strategic priorities.
  • Coordinates development and delivery of online programming including: Overall project management; Program development through an integrated model involving specialist support from multiple units; Maintaining program development decision making framework; through program business analysis,  Ensuring programs achieve positive net revenue, brand and reputational impact, high academic quality, and are supportive of university goals for Indigenous initiatives and equity, diversity and inclusivity    
  • Supports the cycles of change management connected to learning technologies; and expands the use of appropriate technology to support learning
  • Manages, leads, and mentors staff to ensure delivery of effective and timely goals and results. Adjusts staff priorities and responsibilities as needed to position the office for optimal success.

To be successful in this position, the incumbent will possess the following skills and experience:

  • Bachelors degree required, Masters or other advanced degree preferred
  • Total of 7 to 10 years, comprising progressively senior roles in an education service environment and other relevant experience in progressively senior roles in other sectors outside education
  • A variety of educational preparation and experiences will be relevant to this position including but not limited to  business development, educational and program design, online or distance education or administration, adult education
  • Well-developed skills and knowledge in facilitating online program development and/or adult learning,  including: experience planning,  developing, or supporting undergraduate, adult, continuing professional education, and language learning programs
  • Entrepreneurial ability to develop and grow new market offerings
  • Ability to work collaboratively with internal stakeholders to achieve a successful business model
  • Experience in strategic management of learner- and client-oriented services and adult learning or continuing and professional education programs
  • A record of creating, implementing, developing, planning and managing online and adult learning or continuing and professional education programs
  • Experience in providing strategic advice and analysis related to adult teaching and learning

In accordance with the Administrative and Professional Officer Agreement, this full-time continuing position offers a comprehensive benefits package found on our Benefits Overview page and annual salary range of $71,889 to $119,809.

How to Apply

Apply Online

Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. If suitable Canadian citizens or permanent residents cannot be found, other individuals will be considered. The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.