University of Alberta

Program Development Lead

Communications & Design unit

Competition No.  -    S101135881
Posting Date  -    Jul 13, 2018
Closing Date  -    Jul 31, 2018
Position Type  -    Full Time - Operating Funded
Salary Range  -    $62,877 to $87,627 per year
Grade  -    11
Hours  -    35

This position is located in downtown Edmonton at Enterprise Square, 10230 Jasper Avenue and offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

Through the delivery of innovative and responsive continuing and professional education, the Faculty of Extension creates opportunities for individuals to advance their careers and enrich their personal lives, for the betterment of all our communities.  We embrace community engagement in all of our research and teaching activities and offer over 40 continuing and professional education programs to thousands of learners every year.

The Communications and Design team is seeking a Program Development Lead who is passionate about the arts, business, community service, and is motivated by change and the desire to be part of a team that creates exceptional learning experiences. S/he will have an entrepreneurial spirit and an innate ability to connect with others.

Current programming areas within the Communications & Design portfolio include: Visual Arts, Residential Interiors, Writing and Editing, Social Media, and Languages.

Reporting to the Assistant Dean (Academic), the Program Development Lead supports his/her identified programming team by performing duties related to developing, planning, directing, and coordinating of programming activities with the Communications & Design unit. Within the team, the Program Development Lead works with the unit’s Program Assistants, Faculty members, and external stakeholders in order to achieve unit and operational goals.

This position functions as part of a cohesive, high performing programming team and will have frequent consultations with the Assistant Dean (Academic), team members, peers, experts, and stakeholders to ensure that client, student, corporate, community, and unit-related issues are understood and incorporated into program, course planning and administration.  For continued success in this role, the incumbent will have a have a strong ability to develop relationships with stakeholders in the artistic community, strong business sense with good problem-solving skills, credibility, resourcefulness, and the ability to take initiative when necessary. S/he will need to be organized and timely in all work, have excellent communication skills, and be professional in his/her manner and dealings with all stakeholders the programming team, whether these stakeholders are internal or external.

The primary component of this position is to develop, implement and promote programming, initiatives, and exhibits to prospective students, potential partners and to seek opportunities for collaboration.  S/he will develop connections with affiliated organizations to develop programs, joint exhibits, and course offerings of general interest.


  • Takes the tactical role in identifying and developing strategic relationships with community organizations, professional associations, post-secondary institutions, and other key stakeholders which align with the vision and goals of the Communication and Design programming team.
  • Provides tactical input into the annual marketing plan through collaborative efforts for the programming team through accountability for team expenditures, market analysis, development of detailed marketing and advertising strategies.
  • Ensures the Vision, Mission, Values, Academic and Strategic Plans of the University and the Faculty are achieved and adhered to through the alignment of Communication & Design plans, budgets, partnerships, and evaluation and performance management frameworks.
  • Reviews and renewals of existing program content and instructional design in collaboration with instructors, subject matter experts, and the Faculty’s Learning Engagement Office team.
  • Identifies and recruits appropriate academic advisors, program development experts, and subject matter experts to develop effective program support, delivery strategies, best practices, and efficient use of resources for new and existing programs and courses.
  • Identifies, recruits, selects, and orientate instructors.
  • Evaluates the effectiveness of course design, curriculum, instructor effectiveness, and overall program quality.
  • Oversees the work, performance management, and day-to-day activities of the Program Assistants working in the team.  Creates an environment which supports open communication, mentoring, performance and professional growth.
  • Participates in recruitment activities by sitting as a member of selection committees, provide feedback for the preparation of performance appraisals of Program Assistants, monitor the quality and appropriateness of workloads, helps coordinate training and skill development, provide mentorship and guidance to the Program Assistants.
  • Leads the selection and recruitment of the instructor role, and disseminating this information to the Program Assistants for action which includes course administration tasks e.g. scheduling of courses and course-related logistics, initiating instructor payment documentation.
  • Prepares detailed annual budget forecasting for the area of responsibility to the Assistant Dean (Academic) for review and final approval.
  • Develops individual course budgets, performing analysis to determine break-even points, required enrolments, enrollment statistics, and trends.
  • Oversees the administration of the Faculty of Extension Gallery which includes the annual budget, marketing, collection and display requirements, reviewing standard operating procedures, and grant applications.  
  • Identifies and coordinates exhibitions, volunteers, and gallery setup.
  • Stimulates discussion, through the development of relationships with others in the artistic community.
  • Participates as a member of various committees e.g. advisory committee, marketing committee, campus solutions committee, selection committee, etc.
  • Other related duties as assigned.


  • Post-secondary education of a Bachelor’s degree is preferred; minimum of a diploma in a related field required
  • Thorough knowledge and experience with the University of Alberta academic regulations, especially in the areas of the Code of Student Behavior, academic governance, registration, the University grading system, examinations, academic standing, and appeals and grievances
  • Understanding of FOIPP and Human Rights legislation as it relates to interaction with instructors, students, faculty, and staff
  • Excellent communication skills, including very strong public speaking and presentation skills; communications, public relations, or marketing experience in a post-secondary or continuing education environment is preferred
  • Experience developing relationships across complex organizations and with community stakeholders including the visual and performing arts community
  • Experience leading, or participating in strategic planning, critical-thinking and problem-solving
  • Experience managing budgets and time-sensitive, strategically significant projects
  • Experience adapting to cultural and organizational challenges and effectively managing change
  • Experience managing others in a complex unionized environment
  • Experience as a gallery curator and art review jury member is preferred
  • Superior interpersonal skills including the ability to listen and communicate effectively and sensitively, including cross-cultural sensitivity and an ability to counsel distressed or difficult individuals
  • Expert knowledge of the University's PeopleSoft/Campus Solutions software records management system
  • Exceptional organizational skills, including project and resources management skills
  • Strong analytical and problem-solving skills
  • Ability to exercise superior, independent judgment on a day-to-day basis

Do you thrive in an environment that sees and creates opportunities from change?  Interested applicants will need to know that the Faculty of Extension continuing and professional education programming units are driven by the vision that our lives change through learning.  Along with your resume, please submit a cover letter that will outline how you will draw on your entrepreneurial spirit, skills, and knowledge of arts and creative communities to create new, unique courses and programs of value to our learner communities. Applications received without a cover letter as described will not be considered.

How to Apply

Apply Online

Note: Online applications are accepted until midnight Mountain Standard Time of the closing date.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.

The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.